All food items are non returnable. The chocolate may contain nuts since the chocolate is processed in a factory where nuts are used. The chocolate also contains milk products. I do use peanut butter in some of my molds. PLEASE DO NOT PURCHASE IF YOU HAVE ANY ALLERGIES! Please be sure to specify when you need it. Please be sure to let me know any item specifics such as color or which item you would like. All candy orders are made to order and I do not have any chocolate in stock. The chocolate is good for at least 6 months so please feel free to order EARLY. Big orders could take at least a few weeks to make. Ice packs are available in our store for purchase and 1 ice pack for every 15 pieces of chocolate is recommended. They are not a guarantee but do help with the shipping. You do not need to purchase too many. Ice packs are recommended April through October or if where you live is very hot. Please be sure to send the chocolate somewhere the mail arrives in the am. The only issues with melting seem to be if the chocolate is sitting in a hot mail truck waiting for delivery. Please feel free to contact me at anytime with any questions.
Candy Shipping Policies
All candy orders are shipped by priority mail. They usually take two to three days to get there but unfortunately they do not guarantee this. If you live in a hot area, I would greatly suggest choosing the express mail shipping. This choice is expensive but in most cases is overnighted. The shipping charges are calculated by the total weight of all the candy ordered. You must be home for your mail delivery so the candy does not sit outside in the sun and melt. If you can not be home for your mail delivery please consider shipping to your place of business or another person's address where they are home in the daytime for their mail delivery. You may also choose the express mail option where they hold the mail at the post office for you to pick it up. This will help prevent the candy from sitting outside in the hot mail truck waiting for delivery. I will do everything within my power to ensure that the candy ordered arrive safe and sound. But unfortunately there are NO GUARANTEES AGAINST MELTING OR BREAKAGE so please consider this carefully before placing your order. I work hard at making the chocolate and do everything possible within my power to ensure safe delivery but I can not control how they handle the boxes when they leave my care. Ice pack or packs are not included with your order so I suggest purchasing one for every 10 pops or pieces of chocolate purchased. Ice packs also add to the weight of the package, they are in no way a guarantee but do help with the shipping process. You must still be home for your mail delivery. If you have any other questions please contact me.